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Nile Computers Ltd, provides
a wide range of technical solutions to its clients which help
them realize competitiveness in the evolving information technology
era. This is backed up by our high profile and experiences
technical staff from the best institutions around the country. |
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Our newly renovated
workshop is equipped with modern gears and software to meet
all our customers needs. We provide both problem-oriented
solutions to user defined solutions ranging from software
to systems integration approaches. |
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Structural Networks |
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Nile Computers Ltd has capacity
to handle all computer-aided type of networks. These include
and not limited to WAN and LAN. Our technical staff has capacity
to install any customer-defined network regardless of the
topology. The solutions to the above range from supply of
related equipment, like Routers, Modems(both wire and wireless),
structural installations, system configurations and commissioning.
Under special arrangement, a client is at liberty to negotiate
network administration and support by signing a specific kind
of contract in regard to the same. |
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Repair
and Maintenance |
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Our work is equipped to handle
repair and maintenance of all equipment brands within or product
hierarch. This is either on or off-site depending on the magnitude
of the problem, or desired solution. We repair and maintain
power, Logic, storage, and Visio-audio parts of all the equipment
brands. |
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Our maintenance schedules are
either on-call or time-bound basis depending on the customers
desire or agreed terms. For better execution of tasks, we
encourage our customers to enter into formal contracts with
the company, which include either, remedial contracts, On-site
preventive and comprehensive maintenance contracts. |
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Preventive maintenance contract
is 'problem-avoidance bound' and focuses much on routine service
of the equipment, which is normally after every four months. |
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Remedial contract includes service
and repairs, inclusive of spare part replacement and supply.
Under this kind of contract, payment for services is usually
quarterly in advance. However, labour for replacement of parts
is not born by the client. Comprehensive Maintenance Contract
combines all the later types of maintenance. This also covers
systems administration, standby equipment, and sometimes a
dedicated technician to a particular client. Under this kind
of maintenance, our dedicated technical team is bound to constantly
visit the client's premises to ensure systems integrity and
high-level performance. |
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General
Maintenance practice: |
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(a)
Power related tasks. |
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- Site power and earth continuity measurements.
- Power supply to equipment consumption
ratings.
- Earth leakage fault identification.
- Servicing of UPS's and checking of battery
levels..
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(b) Tasks to be done
on CPU's, Monitors and Keyboards |
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- Servicing of keyboards due to accumulated
dust between the contact surfaces and removal of foreign
bodies from delicate membrane.
- Checking and correcting character -to
- key mappings for keyboards.
- Cleaning of floppy drive diskette bays
and cleaning the heads of dust and oil.
- Checking and correcting data storage
integrity of hard disks.
- Determining storage safety levels(SSL)
for fixed disks in use.
- Virus check and removal
- Blowing of carbon content in monitor
- General checks on system equipment
- Surface cleaning of all equipment
- Servicing and head cleaning of tape and
disc drives, surfaces.
- Cleaning of mouse and trackball counter
surface that eventually affects movement of mouse.
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(C) Tasks to be done
on Printers |
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- Cleaning of print head pin outlets for
dot matrix printers
- Oiling of head quide and motor spindles
- Blowing out paper dust and other foreign
bodies.
- Servicing of corona wire and imaging
drum for laser printers.
- Cleaning of paper transport mechanism.
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(C) Tasks to be done
on Network and customized system |
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- Checking and establishment of secure
communication links.
- Examination of right communication protocols
- Justifying the fan-out interface specifications.
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Each servicing will be concluded
by supply and installation of the latest anti-virus kit on
each computer unit. The kit should either be McAfee or Norton
Anti-virus. |
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Service Report |
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Before service/repair of any
equipment under any contract, a report is fast attained on
the integrity, number and possibly the different models of
the equipment. After satisfactory completion of the tasks,
a report on is released to the client for the equipment serviced/
repaired equipment. The report shall have details on the equipment's
technical integrity and precautionary future measures in regard
to proper maintenance practice. |
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Workshop basic Tools/Equipment. |
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Our workshop is well equipped
with the following modern tool kits, yet not only limited
to them; which can best be viewed on request at our workshop. |
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- A well furnished workshop located at
our Head Office, Plot2, Bombo Road. Opp Sure House.
- Updated versions of the latest Anti virus
kits like McAfee and Norton
- Blowers
- Current Tasters
- Screw drivers
- Data recovery systems and backups
- Operating system software like XP, 2000,
ME, Linux e.t.c
- Stand-by systems
- Network tasters
- Service delivery vans for the technicians
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